Privacy Policy

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we may collect the Internet protocol (IP) address used to connect your computer to the Internet. We may use software tools such as Google Analytics to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, affiliation and email).

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Why do we collect such information?

We collect such non-personal and personal information for the following purposes:

1. To provide and operate our services;

2. To be able to contact our visitors and users with general or personalised service-related notices.

3. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or third parties may use to provide and improve our respective services; 

4. To comply with any applicable laws and regulations.

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How do we collect information?

When you subscribe or contact us through our website, we collect the personal information that you give to us, such as, your name, email, and affiliation. Your personal information will be used for the specific reasons stated above only.

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How do we store, use, share and disclose your information?

Our company website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to showcase our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. Wix’s privacy policy can be found here: https://www.wix.com/about/privacy.

 

Google Analytics is a web analytics service. Web analysis is the gathering, collection and analysis of data about the behaviour of visitors to websites. Among other things, a web analysis service collects data on which website a data subject has come to a website from (so-called referrers), which subpages of the website were accessed or how often and for which period of time a subpage was viewed. Google’s privacy policy can be found here: https://policies.google.com/privacy?hl=en-US.

 

HubSpot provides the subscription service for marketing and lead generation, and we use it on our website for subscription and contact us forms. Hubspot’s privacy policy can be found here: https://legal.hubspot.com/privacy-policy.

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How do we communicate with users?

We may contact you about our products and services, as well as other content that may be of interest to you. For these purposes we may contact you via email.

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How do we use cookies and other tracking tools?

Our website uses cookies. Cookies are small text files that are stored on your computer and saved by your browser. They serve to make our offer more user-friendly, effective, and secure. Furthermore, cookies enable our systems to recognise your browser and display our website in the best possible way. It is important to note that third-party services, such as Google Analytics or other applications that are placing cookies or utilising other tracking, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by our Privacy Policy.

 

Here is a list of cookies that we use:

_ga: Used to distinguish users

_gat: Used to throttle request rate

_gid: Used to distinguish users

XSRF-Token: Used for security reasons

bSession: Used for system effectiveness measurement

hs: Used for security reasons

ssr-caching: Used to indicate the system from which the site was rendered

svSession: Used in connection with tracking unique visitor sessions

 

The following links explain how to access cookie settings in various browsers:

• Cookie settings in Firefox

• Cookie settings in Internet Explorer

• Cookie settings in Google Chrome

• Cookie settings in Safari (OS X)

• Cookie settings in Safari (iOS)

• Cookie settings in Android

To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

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How can users withdraw their consent?

If you don’t want us to process your data anymore, please contact us.

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Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Helixos website.

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Questions and contact information

If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us.